Terms & Conditions

1. Introduction

Welcome to Trazzeo! These Terms and Conditions ("Terms") govern your use of our website and services ("Services"). By accessing or using Trazzeo, you agree to comply with and be bound by these Terms.

2. Services Overview

Trazzeo provides an AI-driven platform for booking adventure activities. Our platform offers personalised recommendations and secure online payment options.

3. User Accounts

• Eligibility: You must be at least 18 years old to create an account and use our Services

• Account Information: You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account and password

• Account Security: You agree to notify us immediately of any unauthorized use of your account. Trazzeo is not liable for any loss or damage arising from your failure to protect your account

4. Booking and Payments

• Booking Process: All bookings are subject to availability and confirmation from our service providers. You will receive a confirmation email upon successful booking

• Payment Terms: Payment must be made in full at the time of booking. We accept major credit cards and other payment methods as indicated on our website

• Cancellation and Refunds: Cancellation policies are determined by Trazzeo’s Cancellation Policy Please review the specific cancellation policy bookings. Refunds, if applicable, will be processed according to the policy

5. User Conduct

• Prohibited Activities: You agree not to engage in any unlawful activities, violate any third-party rights, or use the Services for any purpose other than intended

• Content: You are responsible for all content you upload, post, or share on Trazzeo. You agree not to upload harmful, offensive, or infringing content

6. Intellectual Property

• Ownership: Trazzeo owns all rights, titles, and interests in and to the Services, including all intellectual property rights

• License: Trazzeo grants you a limited, non-exclusive, non-transferable license to use the Services for personal, non-commercial purposes

7. Disclaimers and Limitation of Liability

• Disclaimer: The Services are provided "as is" without warranties of any kind. Trazzeo does not guarantee the accuracy or reliability of any information provided

• Limitation of Liability: To the fullest extent permitted by law, Trazzeo is not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues

8. Indemnification

You agree to indemnify and hold harmless Trazzeo, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of the Services or violation of these Terms.

9. Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your personal information. By using Trazzeo, you consent to the collection and use of your information as outlined in our Privacy Policy.

10. Termination

Trazzeo reserves the right to terminate or suspend your account and access to the Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of The Republic of Singapore, without regard to its conflict of law principles.

12. Changes to Terms

Trazzeo reserves the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on our website. Your continued use of the Services constitutes acceptance of the modified Terms.