Privacy Policy
Last Update: 15 June 2024
At Trazzeo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services ("Services"). By accessing or using Trazzeo, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
- When you register on our platform, book an adventure, or communicate with us, we may collect personal information such as your name, email address, phone number, payment information, and other details necessary to provide our Services.
1.2 Usage Data
- We automatically collect information about your interactions with our Services, including your IP address, browser type, device information, pages visited, and the dates and times of your visits.
1.3 Cookies and Tracking Technologies
- We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us understand your preferences and personalize our Services.
2. How We Use Your Information
2.1 To Provide and Improve Services
- We use your information to process bookings, provide customer support, and enhance the functionality and user experience of our platform.
2.2 To Communicate with You
- We may use your contact information to send you updates, promotional materials, and important notices related to your use of Trazzeo.
2.3 For Marketing and Advertising
- With your consent, we may use your information to send you promotional offers and advertisements about our Services and third-party products that may interest you.
2.4 For Analytics and Research
- We analyze usage data to understand how our Services are used, identify trends, and improve our platform and marketing strategies.
3. How We Share Your Information
3.1 With Service Providers
- We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
3.2 With Business Partners
- We may share your information with our business partners to offer you additional services or benefits.
3.3 For Legal Reasons
- We may disclose your information if required by law, to protect our rights, or to comply with a judicial proceeding, court order, or legal process.
3.4 With Your Consent
- We may share your information with third parties when we have your explicit consent to do so.
4. Data Security
- We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Despite these measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure.
5. Your Rights
5.1 Access and Update
- You have the right to access and update your personal information at any time through your account settings.
5.2 Delete
- You may request the deletion of your personal information, subject to certain legal and contractual restrictions.
5.3 Opt-Out
- You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in those emails.
6. Children's Privacy
- Trazzeo does not knowingly collect personal information from children under the age of 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
7. International Data Transfers
- Your information may be transferred to, and maintained on, servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
8. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
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